What does Craters & Freighters consider as 'Business Records'?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
In connection with the operation of the Franchised Business, Franchisee will from time to time become acquainted with, work with, and even generate certain information, procedures, techniques, data, and materials that are and, by this Agreement, will become proprietary to Franchisor. "Confidential Information" means certain confidential information relating to the operation of a Craters & Freighters Franchised Business which includes, but is not limited to, all knowledge, know-how, standards, methods and procedures related to the establishment and operation of the System and includes all records pertaining to customers, approved suppliers, and other service providers of, and/or related in any way to, Franchisee's Franchised Business including, without limitation, all databases (whether in print, electronic or other form), all names, addresses, phone numbers, e-mail addresses, customer purchase records, manuals, promotional and marketing materials, marketing strategies and any other data which Franchisor designates as confidential.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to Craters & Freighters' 2025 Franchise Disclosure Document, business records are included under the definition of "Confidential Information".
Confidential Information encompasses all knowledge, know-how, standards, methods, and procedures related to the establishment and operation of the Craters & Freighters system. This includes all records pertaining to customers, approved suppliers, and other service providers connected to the franchisee's business. Specifically, this covers databases in any format (print, electronic, etc.), names, addresses, phone numbers, email addresses, customer purchase records, manuals, promotional and marketing materials, marketing strategies, and any other data that Craters & Freighters designates as confidential.
For a prospective franchisee, this means that maintaining the confidentiality of these records is crucial. The franchisee must adopt and implement reasonable procedures, including those prescribed by Craters & Freighters, to prevent unauthorized use or disclosure of this information. These confidentiality obligations remain in effect during the term of the Franchise Agreement and continue indefinitely after termination, expiration, or non-renewal of the agreement.