Who bears the cost and expense of the sales training for a Craters & Freighters franchise?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
After the execution of the lease for the Franchised Business and prior to the opening of the Franchised Business, we will provide an initial training program regarding the operations of a Craters & Freighters Franchised Business ("Initial Training Program"). We conduct the Initial Training Program based on the schedules of incoming franchisees and our team members who conduct the program. Approximately nine (9) days of training will be furnished at our corporate headquarters in Golden, Colorado, and/or one (1) or more of our franchise locations in Colorado. There is no limit to the number of individuals who are entitled to participate in the Initial Training Program as long as you (or a principal owner of the franchisee entity) complete the Initial Training Program to our satisfaction and participate in all other activities required by us to open your Franchised Business. You will be responsible for all travel and living expenses incurred in connection with the Initial Training Program. Upon your request, we will provide approximately three (3) days of additional training at
your Franchised Business during normal business hours after the opening of your Franchised Business. If you fail to complete the Initial Training Program to our satisfaction, we may terminate the Franchise Agreement.
If you engage a Designated Manager at any time prior to the opening of your Franchised Business, the Designated Manager must successfully complete the Initial Training Program to our satisfaction prior to such Designated Manager assuming any management responsibilities in connection with your Franchised Business. The cost of the Initial Training Program for a Designated Manager engaged by you prior to the opening of your Franchised Business will be borne by us. The cost of any training provided by us (upon your request or as determined by us) to any Designated Manager engaged by you after the opening of your Franchised Business will be paid by you based on our then-current daily rate for additional training; you will also reimburse us for the out-of-pocket expenses we incur in providing such training including, but not limited to, all travel and living expenses.
We may require you and/or your Designated Manager (if applicable) and/or your Lead Salesperson (as such term is defined below) to attend periodic courses with respect to new methods, techniques, equipment, services, and procedures at such time and locations that we designate. You will be responsible for all travel and living expenses incurred in connection with any such courses.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 35–36)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, franchisees are responsible for travel and living expenses related to the initial training program. This applies to the franchisee themselves or a principal owner who must complete the training.
If a franchisee engages a Designated Manager before opening their Craters & Freighters location, Craters & Freighters will cover the cost of the Initial Training Program for that manager. However, if the Designated Manager requires training after the location opens, the franchisee will be responsible for the training costs at Craters & Freighters' then-current daily rate, as well as all out-of-pocket expenses, including travel and living costs.
Additionally, Craters & Freighters may require the franchisee, Designated Manager, or Lead Salesperson to attend periodic courses for updates on methods, equipment, and procedures. The franchisee is responsible for all travel and living expenses associated with these courses. This means that while the initial training for a pre-opening manager is covered, ongoing training and training for other personnel will be at the franchisee's expense.