Does the Craters & Freighters agreement state that the franchisee assumes responsibility for the success or failure of the franchised business?

According to the 2025 Craters & Freighters Franchise Disclosure Document, the franchisee is indeed responsible for the success or failure of their franchised business. The agreement stipulates that the franchisee will be in control of the business at all times and will be solely responsible for the day-to-day operations. This includes all decisions related to employees, compliance with system standards, and managing the business in an ethical manner.

Craters & Freighters provides training, support, and guidance to assist the franchisee in operating the business and protecting the brand. However, this support is not intended to exert control over the franchisee's decisions or daily operations. The franchisee is expected to manage the business, ensure customer satisfaction, and handle complaints in accordance with applicable laws and Craters & Freighters' standards.

While Craters & Freighters offers specifications and standards for the premises, the franchisee is responsible for developing and furnishing the location. The franchisor's approval of the lease does not guarantee the success or profitability of the business. Ultimately, the franchisee's efforts in attracting customers, managing operations, and adhering to the system standards will determine the success of the Craters & Freighters franchise.