What specific POS system is required for a Crab N Spice franchise?
Crab_N_Spice Franchise · 2024 FDDAnswer from 2024 FDD Document
Point of Sale and Computer Systems
We require you to buy (or lease) and use a point-of-sale system and computer system as follows:
Clover POS
Two Terminals for POS
QuickBooks
Email Addresses
In addition to the POS System, you must have a basic computer/laptop to use exclusively in connection with your Computer System that must have: (i) the ability to access high-speed Internet (wirelessly) twenty-four (24) hours a day; (ii) Windows XP, Vista or newer Windows operating system software installed, along with a Microsoft Office software suite containing Word and Excel; and (iii) the ability to run the accounting/bookkeeping software we designate (if any). The principal functions of the Computer System will be for bookkeeping, creating invoices, preparing materials, and for other general use in connection with the Franchised Business. We do not currently have any minimum requirements regarding the RAM storage that your computer / laptop must have, so long as the hardware you are using can perform the tasks outlined in this Item and the Manuals. You will also need a basic printer to use in connection with your backoffice computer/laptop. The computer/laptop you use in connection with the Franchised Business may not be used for any other business purpose. We may modify our System standards and specifications for our Computer System, and may otherwise require you to use any Required Software we designate.
If you already have computer hardware and/or software that meets our then-current standards for your back of office computer, then you may use these items in connection with your Franchised Business provided you obtain our approval.
The system will include the appropriate hardware and software to run a thriving business. Including the above POS and printers specifically required. These systems will generate or store
data such as sales data, customer information, sales trends and charts, labor data, inventory and financial reports.
We estimate that these systems will cost between $1,500 and $3,000 to purchase.
We are not obligated to provide any ongoing maintenance, repairs, upgrades, or updates. We do not require you enter into any such contract with a third party.
You must upgrade or update any system when we determine. There is no contractual limit on the
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 20–27)
What This Means (2024 FDD)
According to Crab N Spice's 2024 Franchise Disclosure Document, franchisees are required to buy or lease a specific point-of-sale (POS) system and computer system. The mandatory POS system is Clover POS, and franchisees must have two terminals for the POS. Additionally, franchisees must use QuickBooks and have designated email addresses.
Beyond the POS system, a basic computer or laptop is required exclusively for the franchise's computer system. This computer must have continuous high-speed internet access, Windows XP, Vista, or a newer Windows operating system, and a Microsoft Office software suite including Word and Excel. It also needs to run any accounting/bookkeeping software that Crab N Spice designates. The computer's primary functions include bookkeeping, creating invoices, preparing materials, and general use for the franchised business. A basic printer is also necessary for the back-office computer/laptop.
The estimated cost to purchase these systems ranges from $1,500 to $3,000. While Crab N Spice is not obligated to provide ongoing maintenance, repairs, upgrades, or updates, franchisees must upgrade or update any system when Crab N Spice determines it is necessary. Franchisees must also provide Crab N Spice with independent access to the information generated or stored in these systems, including sales, customer data, and reports.