How many terminals are required for the Crab N Spice point-of-sale system?
Crab_N_Spice Franchise · 2024 FDDAnswer from 2024 FDD Document
Point of Sale and Computer Systems
We require you to buy (or lease) and use a point-of-sale system and computer system as follows:
Clover POS
Two Terminals for POS
QuickBooks
Email Addresses
In addition to the POS System, you must have a basic computer/laptop to use exclusively in connection with your Computer System that must have: (i) the ability to access high-speed Internet (wirelessly) twenty-four (24) hours a day; (ii) Windows XP, Vista or newer Windows operating system software installed, along with a Microsoft Office software suite containing Word and Excel; and (iii) the ability to run the accounting/bookkeeping software we designate (if any). The principal functions of the Computer System will be for bookkeeping, creating invoices, preparing materials, and for other general use in connection with the Franchised Business. We do not currently have any minimum requirements regarding the RAM storage that your computer / laptop must have, so long as the hardware you are using can perform the tasks outlined in this Item and the Manuals. You will also need a basic printer to use in connection with your backoffice computer/laptop. The computer/laptop you use in connection with the Franchised Business may not be used for any other business purpose. We may modify our System standards and specifications for our Computer System, and may otherwise require you to use any Required Software we designate.
If you already have computer hardware and/or software that meets our then-current standards for your back of office computer, then you may use these items in connection with your Franchised Business provided you obtain our approval.
The system will include the appropriate hardware and software to run a thriving business. Including the above POS and printers specifically required. These systems will generate or store
data such as sales data, customer information, sales trends and charts, labor data, inventory and financial reports.
We estimate that these systems will cost between $1,500 and $3,000 to purchase.
We are not obligated to provide any ongoing maintenance, repairs, upgrades, or updates. We do not require you enter into any such contract with a third party.
You must upgrade or update any system when we determine. There is no contractual limit on the
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 20–27)
What This Means (2024 FDD)
According to Crab N Spice's 2024 Franchise Disclosure Document, franchisees are required to have two terminals for the Clover POS system. In addition to the POS system, franchisees must have a basic computer or laptop with high-speed internet access, Windows operating system software, and Microsoft Office software. This computer system will be used for bookkeeping, creating invoices, preparing materials, and other general tasks related to the franchised business.
The FDD also states that the computer/laptop used for the Crab N Spice business cannot be used for any other business purpose. While there are no minimum RAM storage requirements specified, the hardware must be capable of performing the tasks outlined in Item 11 of the FDD and the manuals. A basic printer is also required for use with the back-office computer/laptop.
The estimated cost for these systems ranges from $1,500 to $3,000 to purchase. Crab N Spice does not provide ongoing maintenance, repairs, upgrades, or updates for the system, nor do they require franchisees to enter into a third-party contract for these services. However, franchisees are obligated to upgrade or update the system when Crab N Spice determines it is necessary, and there is no contractual limit on the frequency or cost of these obligations.