What is the current per-day fee charged by Crab N Spice for in-person support?
Crab_N_Spice Franchise · 2024 FDDAnswer from 2024 FDD Document
ing operating problems you encounter.* If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $500 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees pro
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 20–27)
What This Means (2024 FDD)
According to Crab N Spice's 2024 Franchise Disclosure Document, if a franchisee requests in-person support to improve their business or resolve operating problems, Crab N Spice may charge a fee. The current fee for this in-person support is $500 per day.
In addition to the daily fee, the franchisee is also responsible for covering any out-of-pocket expenses incurred by Crab N Spice employees while providing the on-site support. These expenses include travel, lodging, and meals. This means the total cost for in-person support could be significantly higher than just the $500 per day fee, depending on the location of the franchise and the duration of the support needed.
This policy is fairly standard in the franchise industry, as franchisors often charge for extensive on-site assistance beyond the initial opening support. It is important for prospective Crab N Spice franchisees to factor in these potential costs when budgeting for their ongoing operational expenses and to attempt to resolve issues via telephone or electronic communication first, if possible, to avoid incurring these fees.