To whom at Cr3 American Exteriors must written notice be sent regarding a claim?
Cr3_American_Exteriors Franchise · 2025 FDDAnswer from 2025 FDD Document
As a condition precedent to commencing an action for a Claim, you must notify us within thirty (30) days after the occurrence of the violation or breach by providing written notice ("Notice") to our Chief Operating Office ("COO") using either certified mail or overnight delivery through a common carrier like UPS or FedEx. The notice must contain: (a) a description of the specific nature of the Claim; (b) all relevant facts; (c) all supporting evidence; and (d) either the specific dollar amount of damages or the action requested to resolve the matter, or both ("Cure"). Failure to timely give such notice shall preclude any claim for damages. You will continue performance under this Agreement after you provide Notice of your Claim and will continue performance under this Agreement while the Claim is being resolved as described in this Agreement
Source: Item 23 — RECEIPTS (FDD pages 53–150)
What This Means (2025 FDD)
According to the 2025 FDD, a Cr3 American Exteriors franchisee must send written notice of any claim to the company's Chief Operating Officer (COO). This notice is a prerequisite before starting any legal action related to a claim.
The notice must be sent via certified mail or overnight delivery using a common carrier such as UPS or FedEx. The notice must include a detailed description of the claim, all relevant facts, supporting evidence, and the specific dollar amount of damages or the action requested to resolve the issue.
It is important to note that the franchisee must provide this notice within thirty (30) days after the occurrence of the violation or breach that leads to the claim. Failure to provide timely notice will prevent any claim for damages. The franchisee is also required to continue performing their obligations under the Franchise Agreement while the claim is being resolved.