What topics are covered in the Cr3 American Exteriors Initial Training program?
Cr3_American_Exteriors Franchise · 2025 FDDAnswer from 2025 FDD Document
Initial Training. We provide an Initial Training program in Hanover, Pennsylvania, online, or at another designated area, at our choosing. The topics covered in Initial Training are described in the chart below in this Item 11. (Franchise Agreement, Section 5.4). The Initial Training must be completed within 60 days of signing the Franchise Agreement. If any in-person training is required, the franchisee will be responsible for their travel, hotel, and food. (Franchise Agreement, Section 6.2).
We hold Initial Training classes quarterly, or more often if necessary.
The instructional material includes the Manual, lectures, demonstrations, discussions, practice, and forms.
We do not charge for you to attend Initial Training, but you are responsible for travel, lodging, transportation, meal costs, and your employees' wages to attend Initial Training. (Franchise Agreement, Section 6.2(A).
We require that you or, in the case of an entity, your principals, attend Initial Training. You may enroll your management personnel upon our approval. Your successful completion of Initial Training to our satisfaction is required to operate a franchise within 60 days of signing the Franchise Agreement. We advise you during or immediately after Initial Training if you have successfully completed the course. (Franchise Agreement, Section 6.2(A)).
The following Instructors teach our initial training program: Mark Luterman, Carnie Fryfogle, Marci Mayfield, and Kathleen Shreoder. We may have additional guest instructors present during the course of our training. All guest instructors will have a minimum of 5 years of experience in the field relevant to the subject taught.
| Instructor | Years of Experience in | Years of Experience with |
|---|---|---|
| Subject Taught | the Franchisor | |
| Mark Luterman | 6 | 2 |
| Carnie Fryfogle | 12 | 2 |
| Marci Mayfield | 6 | 2 |
| Katheleen Shreoder | 6 | 2 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–37)
What This Means (2025 FDD)
According to the 2025 FDD, Cr3 American Exteriors provides an Initial Training program. The FDD indicates that the topics covered in the Initial Training are described in a chart within Item 11, but the actual chart detailing the specific topics is not included in the provided excerpts. The Initial Training must be completed within 60 days of signing the Franchise Agreement.
The Initial Training program is held in Hanover, Pennsylvania, online, or at another designated area, at Cr3 American Exteriors's choosing. Cr3 American Exteriors holds Initial Training classes quarterly, or more often if necessary. The instructional material includes the Manual, lectures, demonstrations, discussions, practice, and forms.
Franchisees are responsible for their travel, hotel, and food costs if any in-person training is required. Cr3 American Exteriors does not charge for attendance at the Initial Training, but franchisees are responsible for travel, lodging, transportation, meal costs, and their employees' wages to attend Initial Training. Cr3 American Exteriors requires that the franchisee or their principals attend Initial Training. Management personnel may be enrolled upon approval. Successful completion of Initial Training to Cr3 American Exteriors's satisfaction is required to operate a franchise within 60 days of signing the Franchise Agreement. Cr3 American Exteriors advises franchisees during or immediately after Initial Training if they have successfully completed the course.
The following instructors teach the initial training program: Mark Luterman, Carnie Fryfogle, Marci Mayfield, and Kathleen Shreoder. Guest instructors with a minimum of 5 years of experience in the relevant field may also be present during the training. Mark Luterman has 6 years of experience in the subject taught and 2 years of experience with Cr3 American Exteriors. Carnie Fryfogle has 12 years of experience in the subject taught and 2 years of experience with Cr3 American Exteriors. Marci Mayfield has 6 years of experience in the subject taught and 2 years of experience with Cr3 American Exteriors. Katheleen Shreoder has 6 years of experience in the subject taught and 2 years of experience with Cr3 American Exteriors.