What are the 'Manuals' that Cr3 American Exteriors provides access to?
Cr3_American_Exteriors Franchise · 2025 FDDAnswer from 2025 FDD Document
Operations Manual**.** We provide access to our Operations Manual, franchisee portal or dashboard, and other written and visual materials (collectively, our "Manuals") to offer guidance in the operation of your Franchised Business. You are required to operate your Franchised Business in compliance with the current and any future versions of the Manuals. (Franchise Agreement, Section 5.1).
Operations Manual. The Operations Manual is provided in digital format through a web-based portal, which also contains the other written and visual materials. The Manuals along with all other information posted on our web-based portal is confidential and remains our property. Exhibit F contains the Table of Contents to the Operations Manual. The Operations Manual is available to our franchisees online and contains approximately 160 pages.
Assistance to Hire and Train Employees**.** You are solely responsible for hiring, firing, compensating, withholding, and remitting applicable payroll taxes and day-to-day supervision and control over your employees. The Operations Manual may recommend best practices on how to hire and train employees; however, nothing in the Operations Manual will be construed to shift control over your employees to us. We do not provide further assistance with hiring or training employees. (Franchise Agreement 5.5).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–37)
What This Means (2025 FDD)
According to Cr3 American Exteriors' 2025 Franchise Disclosure Document, franchisees gain access to several resources collectively referred to as the "Manuals". These include the Operations Manual, a franchisee portal or dashboard, and other written and visual materials. Cr3 American Exteriors requires franchisees to operate their businesses in compliance with the current and any future versions of these Manuals.
The Operations Manual itself is provided in digital format through a web-based portal. This portal also hosts other written and visual materials. The FDD states that the Operations Manual contains approximately 160 pages.
These manuals and the information contained within the web-based portal are considered confidential and remain the property of Cr3 American Exteriors. The Operations Manual may also recommend best practices on how to hire and train employees; however, nothing in the Operations Manual will be construed to shift control over your employees to us.