Can management personnel attend Cr3 American Exteriors' initial training?
Cr3_American_Exteriors Franchise · 2025 FDDAnswer from 2025 FDD Document
We require that you or, in the case of an entity, your principals, attend Initial Training. You may enroll your management personnel upon our approval. Your successful completion of Initial Training to our satisfaction is required to operate a franchise within 60 days of signing the Franchise Agreement. We advise you during or immediately after Initial Training if you have successfully completed the course. (Franchise Agreement, Section 6.2(A)).
Additional Training or Seminars. We may elect to offer and require you to attend, either live or electronically, additional training and seminars that we may offer. You must pay any travel and living expenses that you or we incur to attend training or certification. (Franchise Agreement, Section 6.2(B)).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–37)
What This Means (2025 FDD)
According to Cr3 American Exteriors' 2025 Franchise Disclosure Document, while attendance at the initial training is mandatory for the franchisee or its principals, management personnel may also attend, subject to approval by Cr3 American Exteriors. This provides an opportunity for key staff members to gain valuable insights into the Cr3 American Exteriors' business model and operational strategies. However, it's important to note that Cr3 American Exteriors must approve the enrollment of management personnel.
While Cr3 American Exteriors does not charge tuition for the initial training program, franchisees are responsible for covering all associated costs. These expenses include travel, lodging, transportation, meal costs, and wages for any employees attending the training. This can represent a significant investment for franchisees, especially if multiple management personnel are approved to attend. Franchisees should factor these costs into their initial budget and assess the potential return on investment from sending additional staff to the training.
The initial training is held quarterly or more often if necessary, and it must be completed within 60 days of signing the Franchise Agreement. The training takes place in Hanover, Pennsylvania, online, or at another designated area, at Cr3 American Exteriors' choosing. The curriculum includes the use of the Cr3 American Exteriors manual, lectures, demonstrations, discussions, practice, and forms. The initial training program is taught by Mark Luterman, Carnie Fryfogle, Marci Mayfield, and Kathleen Shreoder, and may include guest instructors with a minimum of 5 years of experience in the relevant field.