Can Cr3 American Exteriors inspect a franchisee's operations electronically?
Cr3_American_Exteriors Franchise · 2025 FDDAnswer from 2025 FDD Document
Independent Access to Information. There are no contractual limits imposed upon our access to a your computer information. We have and you are required to provide independent access to the information that will be generated or stored in your computer systems which includes, but is not limited to, customer, transaction, and operational information. You must at all times give us unrestricted and independent electronic access to your computer systems and information. We have the right to review your business operations, in person, by mail, or electronically, and to inspect your operations and obtain your paper and electronic business records related to the Franchised Business and any other operations taking place through your Franchised Business. If, as part of a review of your business, we request a copy of any business records, you must send us at your expense these records within five business days of receiving our request. (Franchise Agreement, Section 6.4(B)).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–37)
What This Means (2025 FDD)
According to Cr3 American Exteriors's 2025 Franchise Disclosure Document, Cr3 American Exteriors has the right to review a franchisee's business operations electronically. As a franchisee, you are required to provide unrestricted and independent electronic access to your computer systems and information at all times. This access includes customer, transaction, and operational information generated or stored in your computer systems.
Cr3 American Exteriors can review business operations in person, by mail, or electronically. They can also inspect operations and obtain paper and electronic business records related to the franchised business and any other operations taking place through your franchised business.
If Cr3 American Exteriors requests copies of any business records as part of a business review, the franchisee must send these records at their own expense within five business days of receiving the request. This unrestricted access and the potential need to provide records promptly are important considerations for prospective franchisees.