What information must be included in the written notice of a claim to Cr3 American Exteriors?
Cr3_American_Exteriors Franchise · 2025 FDDAnswer from 2025 FDD Document
As a condition precedent to commencing an action for a Claim, you must notify us within thirty (30) days after the occurrence of the violation or breach by providing written notice ("Notice") to our Chief Operating Office ("COO") using either certified mail or overnight delivery through a common carrier like UPS or FedEx. The notice must contain: (a) a description of the specific nature of the Claim; (b) all relevant facts; (c) all supporting evidence; and (d) either the specific dollar amount of damages or the action requested to resolve the matter, or both ("Cure"). Failure to timely give such notice shall preclude any claim for damages. You will continue performance under this Agreement after you provide Notice of your Claim and will continue performance under this Agreement while the Claim is being resolved as described in this Agreement
Source: Item 23 — RECEIPTS (FDD pages 53–150)
What This Means (2025 FDD)
According to Cr3 American Exteriors's 2025 Franchise Disclosure Document, a franchisee must provide written notice to the Chief Operating Office (COO) within thirty days of a violation or breach before starting a claim against the company. This notice must be sent via certified mail or overnight delivery using a common carrier like UPS or FedEx.
The required notice must include a detailed description of the specific claim, all relevant facts supporting the claim, and all supporting evidence. Additionally, the notice must specify either the exact dollar amount of damages sought or the specific action requested to resolve the issue, or both.
It is important to note that failure to provide this notice within the specified timeframe will prevent any claim for damages. Even while the claim is being resolved, the franchisee is expected to continue performing their obligations under the Franchise Agreement.