What is the cure period for a material breach of an agreement with Cr3 American Exteriors?
Cr3_American_Exteriors Franchise · 2025 FDDAnswer from 2025 FDD Document
will continue performance under this Agreement while the Matter is being resolved as described in this Section.
9.2. Internal Resolution
Any issue that you may have arising out of or related to this Agreement ("Matter") will be resolved as described in this Section. You must exhaust this internal dispute resolution procedure before you bring your Claim in Court.
9.3. Notice
You must provide written notice by sending a letter to our Chief Operating Officer ("COO") via either certified mail or overnight delivery through a common carrier like FedEx, UPS or DHL. The Notice must contain:
- (i) A description of the specific nature of the Claim,
- (ii) All relevant facts,
- (iii)All supporting evidence, and
- (iv)Either the specific dollar amount of Damages or the action requested to resolve the Matter ("Cure").
9.4.
Source: Item 23 — RECEIPTS (FDD pages 53–150)
What This Means (2025 FDD)
According to Cr3 American Exteriors' 2025 Franchise Disclosure Document, if a franchisee has an issue arising from the Franchise Agreement, they must first provide written notice to Cr3 American Exteriors' Chief Operating Officer (COO) via certified mail or overnight delivery. This notice must include a description of the claim, all relevant facts, supporting evidence, and either the specific dollar amount of damages or the action requested to resolve the issue, which is referred to as the "Cure".
Upon receiving the notice, Cr3 American Exteriors has ten business days to respond in writing. The response will either include a Corrective Action Plan with a schedule for resolving the issue, if it cannot be resolved within the initial ten business days, or a detailed explanation of why the matter should not be considered a breach or dispute.
This internal dispute resolution process requires the franchisee to exhaust these steps before taking any claim to court. During this resolution process, both parties are expected to continue performing their obligations under the Franchise Agreement. This means the franchisee must continue operating the business and paying royalties, while Cr3 American Exteriors must continue providing support and services, even while the dispute is being addressed.