Is Counselor Realty obligated to provide initial training if the franchisee does not request it?
Counselor_Realty Franchise · 2025 FDDAnswer from 2025 FDD Document
Except as listed below, Counselor is not obligated to provide any assistance to you.
Before you open your Business, Counselor will provide you the services described below.
a. At your request, Counselor will provide you and up to two of your key personnel initial training. The amount of such initial training, if requested, will be as determined by Counselor, but will typically consist of the following:
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 17–21)
What This Means (2025 FDD)
According to Counselor Realty's 2025 Franchise Disclosure Document, Counselor Realty is not obligated to provide initial training unless the franchisee requests it. Specifically, Counselor Realty will provide initial training to the franchisee and up to two key personnel, but only at the franchisee's request. The extent of this training is determined by Counselor Realty.
This means that a prospective Counselor Realty franchisee has the option to forgo initial training. However, if the franchisee feels they need the training to properly operate the business, they must request it from Counselor Realty. The FDD does not specify the content or format of the initial training, only that it will be determined by Counselor Realty if requested.
It is important for a potential franchisee to consider their own experience and skill level when deciding whether to request initial training. While it is not mandatory, it could be beneficial for ensuring a successful start to the franchise operation. Additionally, the franchisee can request supplemental initial and ongoing training in various aspects of establishing and operating the Counselor Realty business, but will be responsible for a fee of $175 per trainer per hour for providing training (including initial training), as well as covering all travel, living, and incidental expenses incurred by themselves, their employees, and Counselor Realty's trainers in connection with the training.