According to Counselor Realty's 2025 Franchise Disclosure Document, the non-solicitation clause does not apply to soliciting customers. The franchise agreement states that during the term of the agreement and for 24 months after the agreement expires, is terminated, or is transferred, a franchisee will not solicit any person or entity that is (or was within the previous six months) an agent, employee, or independent contractor of Counselor Realty or another Counselor Realty franchisee. This restriction is specifically for the purpose of hiring or contracting such individuals to work for the franchisee or inducing them to leave their employment or contract with Counselor Realty or another franchisee.

This means that after the franchise agreement ends, a former franchisee is restricted from poaching agents, employees, or independent contractors from Counselor Realty or other franchisees for a period of two years. The non-solicitation clause is designed to protect Counselor Realty's workforce and prevent franchisees from unfairly competing for personnel.

However, the non-solicitation clause does not prevent a franchisee from soliciting customers. Franchisees are free to market their services and solicit customers without violating the terms of the franchise agreement. This allows franchisees to focus on growing their business and building relationships with clients without fear of violating the non-solicitation clause, as long as they do not target the company's or other franchisees' agents, employees, or contractors.