In what geographic area is Mobile App setup required for Counselor Realty franchisees?
Counselor_Realty Franchise · 2025 FDDAnswer from 2025 FDD Document
Mobile App setup is optional, except for franchisees with Office locations in the 11-county metropolitan area of the Twin Cities of Minneapolis and St. Paul, Minnesota (including the Counties of Scott, Wright, Isanti, Dakota, Anoka, Hennepin, Washington, Carver, Ramsey, Sherburne and Chisago).
If your Office (or any Additional Office or Extension Office) is located in one of the aforementioned counties, or if you elect to utilize the Mobile App, you must pay us a Mobile App Fee equal to the costs incurred by Counselor to initiate and continue your Mobile App service, including one-time setup fees and monthly data/phone fees.
The amount of the Mobile App Fee may be increased during the term of the franchise by Counselor from time to time in its sole discretion.
At the beginning of each month, we will send you an invoice for the amount of the Mobile App Fee you owe us for the prior month, and you must pay us the amount of such Mobile App Fee on or before the 20th day of such month.
Source: Item 6 — OTHER FEES (FDD pages 9–13)
What This Means (2025 FDD)
According to Counselor Realty's 2025 Franchise Disclosure Document, Mobile App setup is required for franchisees with office locations in the 11-county metropolitan area of the Twin Cities of Minneapolis and St. Paul, Minnesota. This area includes the counties of Scott, Wright, Isanti, Dakota, Anoka, Hennepin, Washington, Carver, Ramsey, Sherburne, and Chisago.
If a Counselor Realty office is located in one of these counties, the franchisee must pay a Mobile App Fee. This fee covers the costs Counselor Realty incurs to initiate and continue the franchisee's Mobile App service. These costs include one-time setup fees and monthly data/phone fees. The FDD states that the amount of the Mobile App Fee may be increased during the term of the franchise at Counselor Realty's discretion.
Counselor Realty will send an invoice at the beginning of each month for the Mobile App Fee owed for the prior month. The franchisee is required to pay this fee on or before the 20th day of the month. It is important for prospective franchisees to factor in this mandatory fee if they are considering opening an office in the specified Twin Cities metropolitan area, as it will impact their monthly operating costs.