Does Costa Vida Fresh Mexican Grill have an obligation to maintain the Franchise Website indefinitely?
Costa_Vida_Fresh_Mexican_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
We will have no obligation to maintain the Franchise Website indefinitely and may dismantle it at any time. We will have no liability or obligation whatsoever with respect to any required modification or discontinuance of the Franchise Website. Also, we are not obligated to reimburse you for any loss of goodwill
Source: Item 22 — CONTRACTS (FDD pages 66–67)
What This Means (2025 FDD)
According to the 2025 FDD, Costa Vida Fresh Mexican Grill is not obligated to maintain the Franchise Website indefinitely and may dismantle it at any time. This means that Costa Vida Fresh Mexican Grill has the right to discontinue the Franchise Website, which is used for communication among franchisees, disseminating updates to the Operations Manual, and purchasing supplies.
Costa Vida Fresh Mexican Grill will have no liability or obligation for any required modification or discontinuance of the Franchise Website. Furthermore, Costa Vida Fresh Mexican Grill is not obligated to reimburse franchisees for any loss of goodwill associated with any modification or discontinuance of the Franchise Website.
This policy is important for prospective franchisees to consider, as the Franchise Website serves as a key communication and resource hub within the Costa Vida Fresh Mexican Grill franchise system. The potential discontinuation of this resource could impact franchisees' access to important information and their ability to efficiently manage their operations. It is fairly common for franchisors to reserve the right to modify or discontinue resources like websites, but franchisees should be aware of this possibility and its potential implications.