Can the Corporate Cleaning Group franchisee modify the Manual?
Corporate_Cleaning_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
- 9.1 Maintenance of Franchised Business Assets. Franchisee shall maintain the Franchised Business office location, all required Franchised Business equipment, the Computer System, and all hardware, software and related accessoriesto the standards of quality, repair and condition required by Franchisor, which standards are specified in the Manual and other written directives, standards and specifications. Franchisee, at Franchisee's expense, shall make such alterations, repairs, refurbishing and replacements as may be required to comply with Franchisor's standards, including, without limitation, periodic repairs or replacement of worn or impaired equipment, and computer hardware, software and accessories, as Franchisor may direct.
- 9.2 Equipment and Technology Updates. Franchisee shall make any and all upgrades to equipment, including but not limited to, the Computer System, telecommunications hardware and software, payment processing systems, and any technology used in conjunction therewith, as Franchisor requires in its sole and absolute discretion.
- 9.3 System Services. From time to time, Franchisor, in Franchisor's sole discretion, may modify or add to the commercial, and institutional cleaning and maintenance services options offered by Corporate Cleaning Group. Upon written notice by Franchisor, Franchisee shall incorporate all modifications and additions to the services offered by Franchised Business, and Franchisee shall (i) purchase, or otherwise obtain access to, all necessary equipment, software, applications and/or supplies to perform such modified or additional services and (ii) attend any advanced training, in accordance with Section 7.4 hereof, as Franchisor may direct.
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, the franchisee must adhere to the standards and specifications outlined in the Corporate Cleaning Group's manual and other written directives. The franchisee is responsible for maintaining the Franchised Business office location, all required equipment, the Computer System, and all hardware, software, and related accessories to the quality standards required by Corporate Cleaning Group.
The franchisee is obligated to make alterations, repairs, refurbishing, and replacements to comply with Corporate Cleaning Group's standards, including periodic repairs or replacement of worn or impaired equipment, and computer hardware, software, and accessories, as Corporate Cleaning Group may direct. Furthermore, the franchisee must implement any and all upgrades to equipment and technology, including the Computer System, telecommunications hardware and software, and payment processing systems, as required by Corporate Cleaning Group in its sole and absolute discretion.
Corporate Cleaning Group retains the right to modify or add to the commercial and institutional cleaning and maintenance services options offered. Upon written notice, the franchisee must incorporate all modifications and additions to the services offered by the Franchised Business. This includes purchasing or obtaining access to all necessary equipment, software, applications, and/or supplies to perform such modified or additional services and attending any advanced training as Corporate Cleaning Group may direct. These stipulations indicate that the franchisee cannot unilaterally modify the manual or deviate from the franchisor's prescribed standards and updates.