How does a Corner Bakery Cafe franchisee access the Manual?
Corner_Bakery_Cafe Franchise · 2025 FDDAnswer from 2025 FDD Document
7.2 Access to and Use of the Manual. We maintain the Manual on a searchable proprietary limited access Intranet portal, which we will allow you to enter to provide you access to our electronic Manual. You may print one copy of the Manual from the portal, which is allowed as a loan to you. You must keep your copy of the Manual current and up-to-date with all additions and deletions provided by or on behalf of us. You must take all measures necessary (and all security protocols we require) to limit access and insure confidentiality of the Manual, including the use of pass codes, firewalls, and other available technology; to refrain from reproducing the Manual or any part of it; and to disclose the contents of the Manual only to your employees who have a need to know. If a dispute relating to the contents of the Manual develops, the master copy maintained by us at our principal offices shall control. You agree to return to us the Manual loaned to you immediately upon the expiration or termination of this Agreement.
Source: Item 22 — CONTRACTS (FDD page 55)
What This Means (2025 FDD)
According to the 2025 Corner Bakery Cafe FDD, franchisees gain access to the Corner Bakery Cafe Operations Manual through a searchable, proprietary, limited-access Intranet portal. Corner Bakery Cafe will grant franchisees access to this portal, which hosts the electronic version of the Manual.
Franchisees are permitted to print one copy of the Manual from the portal, which is considered a loan. Franchisees must keep their copy current with all updates provided by Corner Bakery Cafe. Franchisees are responsible for maintaining the confidentiality of the Manual by limiting access, using security protocols like passcodes and firewalls, and preventing reproduction of the Manual.
Access to the Manual is critical for franchisees because it contains the standards, specifications, instructions, requirements, methods, and procedures for operating the Corner Bakery Cafe franchise. Franchisees are required to comply with all mandatory standards and operating procedures outlined in the Manual, and Corner Bakery Cafe may amend the Manual at any time. Upon termination or expiration of the Franchise Agreement, the franchisee must return the loaned Manual to Corner Bakery Cafe.