What is the connection between the restrictions on
Core_Group_Restoration_Franchising Franchise · 2025 FDDAnswer from 2025 FDD Document
Our confidential operations manual ("Brand Standards Manual") states our standards, specifications and guidelines for products and Services we request you to obtain and provide in converting and operating your CORE Business, and approved vendors for these products and Services that you may use at your discretion. Although you may have significant leeway in how you operate your CORE Business, you must not operate in any manner which reflects adversely on our Marks or the CORE franchise system. We will continually notify you of new or modified standards, specifications and guidelines through periodic amendments or supplements to the Brand Standards Manual or through written communication (including electronic communication such as email or through a system-wide intranet).
Our affiliate, CGR Affiliate, operates an insurance industry managed repair services division that credentials and manages contractors to perform work for national insurance and commercial clientele ("ONCORE Repair"). If you choose to participate in ONCORE Repair, and if we allow you to participate, you must complete our applications, and we may refer to you qualified work to perform restoration and recovery work for this clientele. If you participate in the ONCORE Repair program, you must adhere to specific service level agreements that set forth the operating standards you must follow when providing services to ONCORE Repair clients. We may discontinue the ONCORE Repair program at any time upon written notice to you.
We may recommend that you lease, purchase, install, maintain in sufficient supply, and use fixtures, furnishings, equipment, signs, and supplies that conform to the standards and specifications described in the Brand Standards Manual or otherwise in writing. We reserve the right to require you to obtain the computer hardware, software, licenses, maintenance and support services, and other related services that meet our specifications from the suppliers we specify.
You must obtain and maintain the types and amounts of insurance that are typical in the industry and otherwise required by law or applicable regulation.
What This Means (2025 FDD)
According to Core Group Restoration Franchising's 2025 Franchise Disclosure Document, the restrictions on sources of products and services are connected to maintaining brand standards and operational consistency. Core Group Restoration Franchising requires franchisees to adhere to specific standards, specifications, and guidelines outlined in the Brand Standards Manual for the products and services they offer. While franchisees have some operational leeway, they must not operate in a way that reflects negatively on the Core Group Restoration Franchising brand or franchise system. These standards can be modified, and franchisees will be notified of changes through updates to the Brand Standards Manual or written communication.
Core Group Restoration Franchising may recommend or require franchisees to lease, purchase, install, maintain, and use specific fixtures, furnishings, equipment, signs, and supplies that meet the standards described in the Brand Standards Manual. They also reserve the right to mandate that franchisees obtain computer hardware, software, licenses, maintenance, support services, and other related services from specified suppliers. Additionally, franchisees must maintain the types and amounts of insurance that are typical in the industry and required by law.
Furthermore, Core Group Restoration Franchising's affiliate, CGR Affiliate, operates ONCORE Repair, which manages contractors for insurance and commercial clients. If a franchisee chooses to participate in ONCORE Repair, they must complete applications and adhere to specific service level agreements that dictate the operating standards for serving ONCORE Repair clients. Core Group Restoration Franchising can discontinue the ONCORE Repair program at any time with written notice. These restrictions ensure that all Core Group Restoration Franchising businesses operate under a unified standard, protecting the brand's reputation and ensuring consistent service quality.