What subjects are covered in the initial training program for a Cordova franchise?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
The following table summarizes the subjects covered in our initial training program:
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–28)
What This Means (2025 FDD)
According to the 2025 Cordova FDD, Item 11 mentions that a table summarizes the subjects covered in the initial training program. However, the actual table detailing the specific subjects is not included in the provided excerpts. The training program is approximately one week long.
The FDD states that Cordova provides initial training for the franchisee or, if the franchisee is a corporation, the Managing Owner, plus one designated manager. Either the franchisee/Managing Owner or the Operating Manager must successfully complete the initial training program to Cordova's satisfaction no less than 30 days before the Cordova Business opens. The training takes place at the training facility located in Omaha, Nebraska.
If more than two individuals attend initial training, Cordova charges an additional fee per person. While Cordova does not charge an additional fee for the initial training itself for the franchisee/Managing Owner and one general manager, the franchisee is responsible for all travel expenses and employee wages related to attending and completing the training. The initial training program is provided no less frequently than quarterly and on an as-needed basis.
Prospective franchisees should inquire with Cordova about the specific topics covered in the initial training program to fully understand the scope of the training and how it will prepare them to operate their franchise.