Who is required to complete the initial training program for a Cordova franchise?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
, your computer systems, and otherwise.
Initial Training
If this is your first Cordova Business, we will provide initial training for you or, if you are a Corporate Entity, your Managing Owner, plus one designated manager. Either you or your Managing Owner, plus your Operating Manager, must successfully complete the initial training program to our satisfaction not earlier than 30 days prior to the scheduled opening of your Cordova Business. The initial training program takes place over an approximate one week period. If more than two individuals attend initial training, you will be charged an additional fee per additional persons attending initial training. Although we provide you or, if you are a Corporate Entity, your Managing Owner, plus your general manager, with initial training at no additional fee or charge, you will be responsible for all travel expenses and employee wages related to your attendance and completion of training. (Franchise Agreement, Article 4). Currently, we provide our initial training program no less frequently than quarterly and on an as-needed basis.
TRAINING PROGRAM
The following table summarizes the subjects covered in our initial training program:
| Subject | Hours of Classroom Training | Hours of On-the-Job Training | Location |
|---|---|---|---|
| Our Story, Brand, and Success | 2 | 0 | Omaha, Nebraska |
| Our Products/Services | 4 | 0 | Omaha, Nebraska |
| Sales/Training | 4 | 8 | Omaha, Nebraska |
| Services/Training | 4 | 8 | Omaha, Nebraska |
| Business Plan | 4 | 0 | Omaha, Nebraska |
| Office | 2 | 0 | Omaha, Nebraska |
| Review | 4 | 0 | Omaha, Nebraska |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–28)
What This Means (2025 FDD)
According to Cordova's 2025 Franchise Disclosure Document, if you are opening your first Cordova Business, either you or your Managing Owner (if you are a Corporate Entity), plus one designated manager must successfully complete the initial training program. This training must be completed to Cordova's satisfaction not earlier than 30 days prior to the scheduled opening of your Cordova Business. The initial training program takes place over approximately one week.
If more than two individuals attend initial training, you will be charged an additional fee per additional persons attending initial training. Although Cordova provides initial training at no additional fee or charge for you or your Managing Owner, plus your general manager, you will be responsible for all travel expenses and employee wages related to your attendance and completion of training.
Furthermore, your Operating Manager must complete, to Cordova's satisfaction, the initial training program. Cordova will offer and make available the initial training program to your replacement Operating Manager, which must be completed to their satisfaction. You will be required to pay Cordova's then current supplemental training fee for replacement Operating Managers, which is currently $500 per manager per day for each replacement manager attending initial training. You may not open your Cordova Business until you have completed the initial training requirements.