Who is required to attend the initial training program for a Cordova franchise?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
, your computer systems, and otherwise.
Initial Training
If this is your first Cordova Business, we will provide initial training for you or, if you are a Corporate Entity, your Managing Owner, plus one designated manager. Either you or your Managing Owner, plus your Operating Manager, must successfully complete the initial training program to our satisfaction not earlier than 30 days prior to the scheduled opening of your Cordova Business. The initial training program takes place over an approximate one week period. If more than two individuals attend initial training, you will be charged an additional fee per additional persons attending initial training. Although we provide you or, if you are a Corporate Entity, your Managing Owner, plus your general manager, with initial training at no additional fee or charge, you will be responsible for all travel expenses and employee wages related to your attendance and completion of training. (Franchise Agreement, Article 4). Currently, we provide our initial training program no less frequently than quarterly and on an as-needed basis.
TRAINING PROGRAM
The following table summarizes the subjects covered in our initial training program:
| Subject | Hours of Classroom Training | Hours of On-the-Job Training | Location |
|---|---|---|---|
| Our Story, Brand, and Success | 2 | 0 | Omaha, Nebraska |
| Our Products/Services | 4 | 0 | Omaha, Nebraska |
| Sales/Training | 4 | 8 | Omaha, Nebraska |
| Services/Training | 4 | 8 | Omaha, Nebraska |
| Business Plan | 4 | 0 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–28)
What This Means (2025 FDD)
According to Cordova's 2025 Franchise Disclosure Document, if you are awarded a franchise, either you or your Managing Owner (if you are a Corporate Entity), plus one designated manager, must successfully complete the initial training program. This training must be completed to Cordova's satisfaction no earlier than 30 days prior to the scheduled opening of your Cordova Business. The initial training program takes place over approximately one week.
Cordova provides this initial training at no additional fee for you (or your Managing Owner) and one general manager. However, you are responsible for all travel expenses and employee wages related to your attendance and completion of the training. If more than two individuals attend initial training, you will be charged an additional fee per additional person attending.
For replacement Operating Managers, Cordova offers its initial training program, which must be completed to their satisfaction. This training is provided at Cordova's designated facilities, currently their affiliate-owned Cordova Business in Omaha, Nebraska, and potentially at certified training Cordova Businesses in the future. You will be required to pay Cordova's then-current supplemental training fee for replacement Operating Managers, which is currently $500 per manager per day for each replacement manager attending the initial training.