Who may Cordova require to participate in supplemental onsite training?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
e Agreement, Article 5.D.);
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- Supplemental Training We may require that you and your Operating Manager participate in supplemental onsite training that we may designate and require in our discretion. If you are not meeting what we believe to be
System performance standards, we may provide, in our discretion, supplemental training on-site within your Operating Territory. You will be required to pay our then current supplemental training fee, which is currently $500 per on-site trainer per day, plus travel expenses, meals and accommodation expens
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–28)
What This Means (2025 FDD)
According to Cordova's 2025 Franchise Disclosure Document, Cordova may require both the franchisee and their Operating Manager to participate in supplemental onsite training. This training is at Cordova's discretion. If Cordova believes that the franchisee is not meeting System performance standards, they may provide supplemental on-site training within the franchisee's Operating Territory.
This supplemental training comes with a cost to the franchisee. Cordova charges a supplemental training fee, which is currently $500 per on-site trainer per day. In addition to the training fee, the franchisee is responsible for covering the travel expenses, meals, and accommodation expenses incurred by Cordova.
This requirement means that franchisees need to be prepared for potential additional training expenses if their Cordova business does not meet the franchisor's performance standards. Franchisees should factor in these potential costs when assessing the overall investment and operational expenses of the franchise.