Does Cordova provide assistance with hiring and training of franchisee employees?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
Hiring and Training of Employees We do not provide assistance with the hiring and training of your employees. You will be directly responsible for the management and supervision of your employees. For the protection of the System, you must ensure that all employees wear and maintain the proper dress code with our approved System branded apparel including, but not limited to, the apparel comprising System Supplies. You must monitor and ensure that all System Supplies and Approved Services and Products are prepared, maintained, and served in accordance with the System standards and Manuals
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–28)
What This Means (2025 FDD)
According to Cordova's 2025 Franchise Disclosure Document, Cordova does not provide assistance with the hiring and training of franchisee employees. The franchisee is directly responsible for the management and supervision of their employees.
However, Cordova does require that all employees adhere to a specific dress code using approved System branded apparel. Franchisees must also ensure that all System Supplies and Approved Services and Products are prepared, maintained, and served in accordance with the System standards and Manuals.
While Cordova does not assist with the initial hiring process, they do maintain standards for employees to follow regarding dress code and the preparation and maintenance of products and services. This ensures a level of consistency across all Cordova franchise locations and protects the brand's reputation.