Does Cordova offer supplemental training to franchisees?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
s and other wages.
- (3) Franchisee shall pay all costs and expenses incurred by Franchisee and, those attending training on behalf of Franchisee, in connection with Franchisee's participation in all Training Programs and, satisfaction of Franchisee's Training Program obligations as designated by Franchisor.
- (4) Subject to Franchisor's approval and agreement, Franchisor may offer supplemental training to Franchisee at Franchisee's Administrative Office, within Franchisee's Operating Territory, remotely through online web based conferencing (hereinafter referred to as "Supplemental Training"). Franchisor, in Franchisor's Reasonable Business Judgment, reserves the right to reject or approve of any request by Franchisee for Supplemental Training. If Franchisor does agree to offer and provide Supplemental Training, Franchisee shall pay to Franchisor a supplemental training fee at the rate of $500 per trainer per day plus, if applicable, reimbursement of travel and hotel accommodation expenses incurred by Franchisor (the "Supplemental Training Fee"). Franchisee agrees that in each instance where Franchisee hires a new Operating Manager, and/or Franchisor, in Franchisor's Reasonable Business Judgment, determines that Franchisee is not satisfying and/or meeting Franchisor's operational standards, then Franchisor may require that Franchisee, and/or, as applicable, Franchisee's Operating Manager participate in, and successfully complete, Supplemental Training pay the Supplemental Training Fees designated by Franchisor. Supplemental Training Fees shall be pre-paid in advance of training and upon submission of invoice by Franchisor to Franchisee.
- (5) Franchisor, in Franchisor's Reasonable Business Judgment must approve of all individuals attending and participating in
Source: Item 23 — RECEIPTS (FDD pages 44–195)
What This Means (2025 FDD)
According to Cordova's 2025 Franchise Disclosure Document, Cordova may offer supplemental training to franchisees. This supplemental training can occur at the franchisee's administrative office, within their operating territory, or remotely through online web-based conferencing. However, Cordova reserves the right to approve or reject any request for supplemental training at its reasonable business judgment.
If Cordova agrees to provide supplemental training, the franchisee must pay a supplemental training fee of $500 per trainer per day, along with reimbursement for travel and hotel accommodation expenses incurred by Cordova, if applicable. These fees must be prepaid upon submission of an invoice from Cordova.
Cordova may require a franchisee or their operating manager to participate in and successfully complete supplemental training if the franchisee hires a new operating manager or if Cordova determines that the franchisee is not meeting operational standards. Cordova must approve all individuals attending and participating in the Training Program and all Supplemental Training programs. All participants in the Training Program must qualify as either an Owner or Operating Manager.