When must the initial training program for a Cordova franchise be successfully completed?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
If this is your first Cordova Business, we will provide initial training for you or, if you are a Corporate Entity, your Managing Owner, plus one designated manager. Either you or your Managing Owner, plus your Operating Manager, must successfully complete the initial training program to our satisfaction not earlier than 30 days prior to the scheduled opening of your Cordova Business. The initial training program takes place over an approximate one week period. If more than two individuals attend initial training, you will be charged an additional fee per additional persons attending initial training. Although we provide you or, if you are a Corporate Entity, your Managing Owner, plus your general manager, with initial training at no additional fee or charge, you will be responsible for all travel expenses and employee wages related to your attendance and completion of training. (Franchise Agreement, Article 4). Currently, we provide our initial training program no less frequently than quarterly and on an as-needed basis.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–28)
What This Means (2025 FDD)
According to Cordova's 2025 Franchise Disclosure Document, if you are a new franchisee, either you or your Managing Owner, along with your Operating Manager, must successfully complete the initial training program to Cordova's satisfaction. This completion must occur no earlier than 30 days prior to the scheduled opening of your Cordova Business.
This requirement ensures that franchisees and their key personnel are adequately prepared to manage and operate the business according to Cordova's standards before they begin serving customers. The initial training program typically takes place over approximately one week.
While Cordova provides this initial training at no additional fee, franchisees are responsible for covering all travel expenses and employee wages associated with attending and completing the training. This includes costs for transportation, lodging, meals, and any wages paid to employees during the training period. Franchisees should factor these costs into their initial investment and business planning.