From whom must a Cordova franchisee purchase designated System Supplies?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
her us or our designated supplier:
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- System Supplies You must maintain an initial and ongoing inventory of System Supplies. You must purchase the System Supplies, as designated by us, from us, our affiliates, and/or our designated suppliers.
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- Branded Items and Marketing Materials All materials bearing the Licensed Marks including, but not limited to, stationary, business cards, brochures, apparel, signs and displays, must meet our standards and specifications and must be purchased from us directly or our designated suppliers. All of your marketing materials must comply with our standards and specifications and must be approved by us before you use them. You may market your Cordova Business through approved digital media and social media platforms provided that you do so in accordance with our digital media and social media policies. You must purchase all branded marketing materials from either us or our designated exclusive supplier. We may require that you exclusively use, at your cost, our designated supplier for social and digital media marketing services and exclusively use, at your cost, our social media platforms, vendors and marketing channels.
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- Business Management System and Computer Equipment Currently you are required to purchase, license, and utilize Crelate as the customer relationship management system, as well as the payroll, accounting, and VoIP systems, and such other Business Management Systems as designated in the Manuals. We may change the Business Management Systems at any time in our Manuals. You must purchase and maintain a computer system at your Administrative Office.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 19–22)
What This Means (2025 FDD)
According to Cordova's 2025 Franchise Disclosure Document, franchisees must purchase designated System Supplies from Cordova, its affiliates, and/or Cordova's designated suppliers. System Supplies are those that Cordova designates.
In addition, all materials bearing Cordova's Licensed Marks, such as stationary, business cards, brochures, apparel, signs, and displays, must meet Cordova's standards and specifications and must be purchased directly from Cordova or its designated suppliers. All marketing materials must comply with Cordova's standards and specifications and must be approved by Cordova before use. Franchisees must purchase all branded marketing materials from either Cordova or Cordova's designated exclusive supplier. Cordova may also require franchisees to exclusively use, at their cost, Cordova's designated supplier for social and digital media marketing services and exclusively use, at their cost, Cordova's social media platforms, vendors, and marketing channels.
Cordova estimates that franchisee purchases of goods and services from suppliers according to Cordova's specifications, including purchases from Cordova's designated exclusive suppliers, represent approximately 75% of the total purchases and leases in establishing the Franchised Business and approximately 30% of the ongoing operating expenses of the Franchised Business.