What documents is a Cordova franchisee allowed to retain after termination?
Cordova Franchise · 2025 FDDAnswer from 2025 FDD Document
- (4) Return to Franchisor the Operations Manual (including any and all parts, supplements, and copies of the Operations Manual), the Confidential Information (including without limitation the Business Management System Data and all client lists and information), and all other confidential materials, equipment, software, information, and property owned by Franchisor and all copies thereof provided, however, that Franchisee may retain Franchisee's copies of this Agreement, correspondence between Franchisor and Franchisee, but not including Confidential Information that may be contained in or attached thereto, and other documents that Franchisee needs to retain pursuant to applicable law;
Source: Item 23 — RECEIPTS (FDD pages 44–195)
What This Means (2025 FDD)
According to Cordova's 2025 Franchise Disclosure Document, a franchisee who has had their franchise agreement terminated is required to return specific documents and materials to Cordova. This includes the Operations Manual, all Confidential Information (such as the Business Management System Data and client lists), and any other confidential materials, equipment, software, information, and property owned by Cordova, including all copies. The franchisee must also cease accessing any digital systems containing this information and notify Cordova of any locations where such digital files are stored.
However, the franchisee is permitted to retain certain documents after termination. Specifically, the franchisee may keep copies of the Franchise Agreement itself, correspondence between the franchisee and Cordova (excluding any Confidential Information contained within that correspondence), and any other documents that the franchisee is legally required to retain under applicable law.
This distinction is important for franchisees as it clarifies what information they must relinquish and what they are entitled to keep for their records. Franchisees should ensure they understand these requirements to avoid potential legal issues after the franchise agreement ends. It is also advisable for franchisees to consult with an attorney to determine which documents they are legally obligated to retain under applicable laws, as this can vary depending on the jurisdiction.