What is the 'P&P Manual' referring to in the context of a Corcoran franchise?
Corcoran Franchise · 2025 FDDAnswer from 2025 FDD Document
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We offer franchises for real estate sales offices in the United States to owners of existing real estate brokerage businesses and in certain situations we may offer a franchise to newly formed real estate brokerages as described below in this Item 1 (the "Franchise" or the "Business") The Franchise permits you to offer residential and commercial real estate brokerage services from a specified office location (the "Main Office") and other authorized office locations (the Main Office and other authorized office locations collectively referred to as a "Corcoran Office" or "Office"), using the Corcoran® service mark and other trademarks, service marks, designs, logos and other commercial symbols we periodically designate (collectively, the "Marks"), and using a system that we have developed which includes access to brand specific systems, productivity resources, basic business development support, education, real estate referral and broker communications procedures, marketing and advertising services, products and other support funding by our brand marketing fund ("Brand Marketing Fund" or "BMF") and various other items (the "System"), all in accordance with the terms of our Real Estate Franchise Agreement ("Franchise Agreement") and the mandatory provisions of our Policies and Procedures Manual and the Brand Standards (collectively referred to as the "P&P Manual"). The franchises offered under the Corcoran® System are not in any way associated with Corcoran Sunshine (described below) and Corcoran Sunshine is not part of the System. Nothing limits Corcoran Sunshine's ability to operate or open an office anywhere in the U.S. or internationally.
You may also conduct new development services using the Marks, subject to the requirements set forth in the P&P Manual, which includes our prior written approval for conducting new development services from Development Offices (defined in the P&P Manual). We have the right to condition our approval of new development services depending on the size, scope, and type of the property or the architect (or architectural firm) utilized for the property, as more fully described in the P&P Manual.
Usually, the Franchise is granted to owners of existing real estate brokerage businesses for conversion to a franchised office. The existing real estate brokerage businesses, however, must meet certain eligibility criteria which are listed below (the "Criteria").
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 9–17)
What This Means (2025 FDD)
According to Corcoran's 2025 Franchise Disclosure Document, the "P&P Manual" refers to the Policies and Procedures Manual and the Brand Standards, taken collectively. This manual contains mandatory provisions that Corcoran franchisees must adhere to as part of the franchise agreement. The P&P Manual dictates how a franchisee should operate their business under the Corcoran brand.
The P&P Manual also outlines the requirements for conducting new development services using the Corcoran Marks, including obtaining prior written approval for conducting these services from Development Offices. The franchisor retains the right to condition its approval based on factors such as the size, scope, type of property, or the architect involved, as detailed further within the P&P Manual.
Furthermore, the P&P Manual provides more detail about Limited Purpose Offices, including Development Offices, Team Offices, and Administrative Offices. These offices are designed to accommodate specific market conditions. A prospective franchisee should carefully review the P&P Manual to fully understand the operational requirements, brand standards, and any specific conditions related to new development services or limited purpose offices.