Where are the System Standards for Cool Binz specified and periodically amended?

You will offer and provide all of the Services that we periodically require for COOL BINZ franchisees, and in the manner we prescribe.

System Standards, to be specified and periodically amended in the Operations Manual or otherwise in writing, may include, without limitation, standards and specification regarding:

• 1. use and display of the Marks;
• 1. Services and products which we authorize you to sell to the public;
• 1. the use of supplies and equipment;
• 1. a dress code, during business hours, for you, your employees and your representatives;
• 1. suppliers and vendors you may use for advertising, inventory, equipment, the purchase of uniforms for you, your employees and your representatives, and other services or products you may use in the operation of the COOL BINZ Business;
• 1. vehicle type, model, color, supplier, trademark representation, and appearance (no rust or body damage). These specifications are included in our Operations Manual. All vehicles purchased or leased for the COOL BINZ Business are to be, and maintained, in a "good" condition as defined by KELLY BLUE BOOK ("good" condition means that the vehicle is free of any major defects). The paint, body and interior must have only minor (if any) blemishes, and there may not be any major mechanical problems. In states where rust is a problem, this should be very minimal. All vehicles used in connection with the business are to be decaled as required by us and the decals are to be free of defects. You will be required to submit photos of all vehicles used in connection with the COOL BINZ Business in the manner and format we prescribe;
• 1. business forms and stationary;
• 1. designated and approved suppliers for business assets and supplies using our Marks;
• 1. types and amounts of insurance coverage;
• 1. compliance with applicable laws including obtaining required licenses and permits, payment of all taxes, assessments, fees, fines, and penalties arising out of the operation of the COOL BINZ Business;
• 1. adhering to good business practices, observing high standards of honesty, integrity, fair dealing, and ethical business conduct in all dealings with customers (including, but not limited to, maintaining, at all times, professional behavior with all Customers, vendors and our personnel), suppliers, and us, and notifying us if any action, suit, or proceeding is commenced against you or your legal entity;

Source: Item 23 — RECEIPTS (FDD pages 63–238)