Does Cool Binz have the right to specify the models of computer systems that franchisees must use?
Cool_Binz Franchise · 2025 FDDAnswer from 2025 FDD Document
t our discretion.
We shall have the right to specify or require that certain brands, types, makes, and/or models of communications, computer systems, and hardware be used by you, including without limitation: (i) a compatible "back office" computer system that complies with our standards and specifications; (ii) a custom and proprietary point of sale system (the "POS System"), if we make
such a POS System part of our proprietary operating system in the future; (iii) printers and other peripheral hardware or devices; (iv) archival back-up systems; (v) Internet access mode and speed; and (vi) physical, electronic, and other security systems (collectively, the "Computer System"). Currently, your Computer System must include a DSL or cable modem high-speed Internet connection located at your Office Site, and a computer that meets the requirements of the System Standards and for handling of our then-current COOL BINZ Software or other Required Software. We estimate the cost of the computer system to be between $3,000 and $5,000. Computer specifications for hardware and Internet connectivity are provided in Sections 2.H and 2.I of the Fr
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–45)
What This Means (2025 FDD)
According to Cool Binz's 2025 Franchise Disclosure Document, Cool Binz has the right to specify the brands, types, makes, and models of computer systems and hardware that franchisees must use. This includes a compatible "back office" computer system, a point of sale system (POS), printers and other hardware, archival back-up systems, internet access mode and speed, and physical and electronic security systems. The cost of the computer system is estimated to be between $3,000 and $5,000.
This requirement extends to software as well. Cool Binz may develop software that franchisees must use for customer records, bidding, estimates, and general business operations. Until Cool Binz develops its own software, franchisees must use designated software for business management and accounting, which is currently QuickBooks Online but is subject to change. Franchisees must also adhere to Cool Binz's specified chart of accounts.
Cool Binz can also require franchisees to upgrade their computer hardware and software as technology advances. While Cool Binz does not currently charge for software updates, franchisees are responsible for the costs of hardware upgrades, which Cool Binz estimates will not exceed $5,000 annually, though this cost can vary. Franchisees must also participate in any system-wide computer network that Cool Binz implements and use it to submit reports, view manuals, download advertising materials, and communicate with Cool Binz and other franchisees.
Cool Binz also has the right to access a franchisee's computer system to monitor or retrieve data. Franchisees must provide all access codes and IP addresses to facilitate this access. All client and customer data is the property of Cool Binz and must be provided to them upon termination or expiration of the Franchise Agreement.