Who provides the business phone number to be used by the Cool Binz Business?
Cool_Binz Franchise · 2025 FDDAnswer from 2025 FDD Document
We will provide you the business phone number to be used by the COOL BINZ Business. This number will be forwarded to any device(s) that you choose. In the future, COOL BINZ Businesses may be required to use the phone models and type from the supplier(s) that we designate.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 31–34)
What This Means (2025 FDD)
According to Cool Binz's 2025 Franchise Disclosure Document, Cool Binz will provide the business phone number for the franchisee to use for their Cool Binz Business. The phone number provided by Cool Binz can be forwarded to any device the franchisee chooses.
However, the FDD also states that Cool Binz Businesses may be required to use specific phone models and types from suppliers designated by Cool Binz in the future. This implies that while Cool Binz initially provides the phone number, franchisees may have to adhere to specific hardware requirements down the line.
This requirement ensures brand consistency and allows Cool Binz to potentially negotiate better rates or integrate systems across all franchise locations. Prospective franchisees should inquire about the costs associated with these designated phone models and types, as well as any potential impact on their existing communication infrastructure.