How and when does a Cool Binz franchisee pay the Technology Fee, and what does this fee cover?
Cool_Binz Franchise · 2025 FDDAnswer from 2025 FDD Document
Throughout the term of this Agreement, you must:
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- pay the then-current monthly technology fee for website hosting, email, telephone, and other related technology (the "Technology Fee") in the same manner and at the same time as you pay the monthly Royalty; and
The cost of this toll-free number and forwarding call is including in the Technology Fee. (Section 2.I of the Franchise Agreement).
We will provide you the business phone number and fax number to be used by the Business. This number will be forwarded to any device that you choose. As part of your local marketing, this number must be dedicated to your COOL BINZ Business. You must maintain a 24-hour answering system on this business number, use an approved script for answering calls, and you must continually list the COOL BINZ Business in the primary Internet and telephone directory servicing the Territory and, at a minimum, to maintain a trademark listing advertising your Business in the primary directory servicing the Territory
Source: Item 23 — RECEIPTS (FDD pages 63–238)
What This Means (2025 FDD)
According to Cool Binz's 2025 Franchise Disclosure Document, franchisees must pay a monthly Technology Fee for website hosting, email, telephone, and other related technology. This fee is paid in the same manner and at the same time as the monthly Royalty payments.
The Technology Fee covers the cost of a toll-free number and call forwarding service. Cool Binz offers a service where selected phone calls to their toll-free number are forwarded to the franchisee. Cool Binz uses commercially reasonable efforts to maintain this service 24 hours a day, seven days a week, but does not guarantee that every call requesting service in the franchisee's territory will be routed to them. Cool Binz reserves the right to modify or terminate this service at any time.
Cool Binz also provides a business phone and fax number for the franchisee to use, which can be forwarded to any device the franchisee chooses. This number must be dedicated to the Cool Binz business, and the franchisee must maintain a 24-hour answering system with an approved script. The Cool Binz business must also be listed in primary internet and telephone directories servicing the territory, including a trademark listing in the primary directory.