Is the Cool Binz Designated Manager provided with a training program?

• 1. Provide you with a training program (described in more detail below) to (a) the Managing Owner, if they are managing the COOL BINZ Business, and (b) the Designated Manager, if applicable at no additional fee or other charge (Section 3.A of the Franchise Agreement).

JumpStart Training and Initial Training (Section 3.A of the Franchise Agreement)

You must successfully complete our JumpStart Initial Training program (hereinafter, "JumpStart," Section 3.A of the Franchise Agreement) within four (4) months of signing the Franchise Agreement, before attending in-person business operations and managerial Training (hereinafter, "Initial Training") and before the opening of the COOL BINZ Business. This includes our comprehensive preparation program that includes numerous pre-opening activities and may last up to sixteen (16) weeks, depending on the pace you establish to complete activities. During the JumpStart training program, with guidance f

If this is a renewal term or if this is an additional COOL BINZ Business being awarded to you, and your Managing Owner or, if applicable, the Designated Manager, have already attended Initial Training, the requirement that you attend Initial Training is waived, except as with respect to the JumpStart online training modules and continuing training obligations. In such cases, if your Managing Owner or, if applicable, the Designated Manager do attend Initial Training, you will be assessed our then-current training fee, which is currently $250 per person, per event. You will also be responsible for all travel and living expenses that you and your employees/owners incur while training.

The Managing Owner or, if applicable, the Designated Manager, must attend the Convention every year that it is scheduled and pay our then-current fee, which is currently (a) $799 maximum per person to attend the Convention, and (b) $0 to $500 per person per event for Regional Meetings. The Managing Owner or, if applicable, Designated Manager also must attend periodic refresher training courses and conferences, not to exceed one convention/conference per year, at the times and locations we determine, and for which we may charge the fees described above, including $0 to $500 per person for additional training. We will determine the duration, curriculum, and location of any such sessions. You will be responsible for all travel and living

expenses that are incurred by you or your employees/owners while attending such session. Some of these events may occur outside of your home state. We will determine the duration, curriculum, and location of any of these sessions. The curriculum for online training and these events can include, but is not limited to, technical training, business plan analysis, marketing, profitability, and maximizing your business opportunities. You must pay for all registration fees, travel and living expenses that you incur while attending such sessions. Provided you are in full compliance with the Franchise Agreement you do not have to attend any refresher training courses or conferences more than once a year.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–45)