Must the computer used by a Cool Binz franchisee meet the requirements of the System Standards?
Cool_Binz Franchise · 2025 FDDAnswer from 2025 FDD Document
t our discretion.
We shall have the right to specify or require that certain brands, types, makes, and/or models of communications, computer systems, and hardware be used by you, including without limitation: (i) a compatible "back office" computer system that complies with our standards and specifications; (ii) a custom and proprietary point of sale system (the "POS System"), if we make
such a POS System part of our proprietary operating system in the future; (iii) printers and other peripheral hardware or devices; (iv) archival back-up systems; (v) Internet access mode and speed; and (vi) physical, electronic, and other security systems (collectively, the "Computer System"). Currently, your Computer System must include a DSL or cable modem high-speed Internet connection located at your Office Site, and a computer that meets the requirements of the System Standards and for handling of our then-current COOL BINZ Software or other Required Software. We estimate the cost of the computer system to be between
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–45)
What This Means (2025 FDD)
According to Cool Binz's 2025 Franchise Disclosure Document, franchisees must ensure their computer systems meet the requirements outlined in the System Standards. Cool Binz has the right to specify the brands, types, and models of computer systems and hardware that franchisees must use. This includes a compatible back-office computer system, a point-of-sale (POS) system (if implemented), printers, backup systems, internet access, and security systems. Currently, franchisees need a DSL or cable modem high-speed internet connection at their office site and a computer that meets the System Standards for handling Cool Binz software or other required software. Cool Binz estimates the cost of the computer system to be between $3,000 and $5,000.
Cool Binz may also require franchisees to upgrade their hardware to meet changing software requirements. While Cool Binz does not currently charge for software updates, they may require franchisees to upgrade their computer hardware, software, and web-based applications at the franchisee's expense. There is no limit to how often Cool Binz may require these upgrades. Although Cool Binz does not anticipate annual upgrade costs exceeding $5,000, the actual cost will depend on the specific upgrades required.
Furthermore, franchisees must use Cool Binz's designated software for business management and accounting (currently QuickBooks Online) and follow their specified chart of accounts. Cool Binz can change these requirements at their discretion. Franchisees are also required to participate in any system-wide computer network and use it in compliance with the standards and restrictions in the System Standards and Operations Manuals. This includes standards for data encryption and prohibitions against transmitting libelous or defamatory statements. Franchisees must also establish and maintain a social media presence in accordance with the System Standards.