Must the computer used by a Cool Binz franchisee be able to handle the COOL BINZ Software?
Cool_Binz Franchise · 2025 FDDAnswer from 2025 FDD Document
o us immediately.
During the term of the franchise agreement, you must maintain the computer hardware necessary to implement the COOL BINZ Software and any Required Software, and comply with all specifications and standards prescribed by us regarding the COOL BINZ Software and any Required Software as provided in the Operations Manuals, System Standards or otherwise in writing. We reserve the right to create additional proprietary software programs (to be included as part of the Required Software), which you must use in connection with the COOL BINZ Business. The Required Software, including the COOL BINZ Software, will be our proprietary product, and the information collected therefrom will be deemed our confidential information.
You are required to participate in any System-wide computer network, intranet system, or extranet system that we implement and may be required by us to use such computer network, intranet system, or extranet system to, among other things: (i) submit your reports due under the Franchise Agreement to us online; (ii) view and print portions of the System Standards and Operations Manuals, including any updates or modifications thereto; (iii) download approved local advertising materials; (iv) communicate with us and other COOL BINZ franchisees; and (v) to complete any initial or ongoing training. You agree to use the facilities of any such computer network, intranet system or extranet system in strict compliance with the standards, protocols, and restrictions that we include in the System Standards and/or Operations Manuals, including those related to the encryption of confidential information and prohibitions against the transmission of libelous, derogatory or defamatory statements.
As technology advances, you may be required to upgrade your hardware to meet changing software requirements as we deem necessary. COOL BINZ Software is web-based and we do not charge you for software updates and upgrades at this time. We may require you to upgrade your computer hardware, software and web-based applications in our sole discretion and at your expense. We may require you to update or upgrade your Computer System at any time during the term of the franchise agreement. There is no limit on our frequency to do so, or the cost of your obligation to maintain, upgrade and update the Computer Systems in conformance with our requirements. We do not anticipate the cost of such upgrades to exceed $5,000 annually, however, the cost is dictated by the cost of each required upgrade, without limitation.
You must subscribe to, maintain, and utilize a fiber-optic, cable, or satellite high speed Internet connection and email network account with independent suppliers which periodically we approve. If you do not receive written approval within ten days of our written receipt of your request, such supplier will be considered disapproved. You must use an email name that we have approved that will have "
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–45)
What This Means (2025 FDD)
According to Cool Binz's 2025 Franchise Disclosure Document, franchisees must maintain computer hardware that can implement the COOL BINZ Software and any other required software. Franchisees must also comply with all specifications and standards Cool Binz prescribes regarding the COOL BINZ Software and any required software. Cool Binz reserves the right to create additional proprietary software programs to be included as part of the required software, which franchisees must use in connection with their Cool Binz Business.
The COOL BINZ Software is web-based, and Cool Binz does not currently charge for software updates and upgrades. However, Cool Binz may require franchisees to upgrade their computer hardware, software, and web-based applications at their own expense as technology advances. There is no limit to the frequency of these required upgrades or the cost to the franchisee, although Cool Binz estimates that the cost of such upgrades will not exceed $5,000 annually.
Cool Binz also has the right to specify the brands, types, makes, and models of communication, computer systems, and hardware that franchisees use. Currently, the computer system must include a DSL or cable modem high-speed internet connection at the office site and a computer that meets the system standards for handling the COOL BINZ Software or other required software. Cool Binz estimates the cost of the computer system to be between $3,000 and $5,000. Computer specifications for hardware and internet connectivity are provided in Sections 2.H and 2.I of the Franchise Agreement.