Who does Cool Binz communicate with in the case of multiple owners?

According to Cool Binz's 2025 Franchise Disclosure Document, in situations where there are multiple owners of a Cool Binz franchise, Cool Binz will communicate with the owner who has day-to-day responsibility and authority to manage the Cool Binz business. This individual is identified as the first Managing Owner on the signature line of the franchise agreement.

This designation ensures that Cool Binz has a clear and direct line of communication with the person actively running the franchise. It streamlines decision-making and ensures that important information reaches the individual most capable of acting on it. This approach is common in franchise systems to maintain efficiency and accountability.

For a prospective Cool Binz franchisee with multiple owners, it's crucial to clearly define roles and responsibilities upfront. The managing owner should be prepared to be the primary point of contact for Cool Binz and to handle the daily operations of the business. Additionally, the FDD states that in the case of multiple owners, you must submit a dispute resolution procedure acceptable to Cool Binz that states what you will do in the event that there is a conflict between any owners of the franchisee entity.