Who bears the expense of maintaining, upgrading, and updating the Computer Systems for a Cool Binz franchise?
Cool_Binz Franchise · 2025 FDDAnswer from 2025 FDD Document
equired Software.
At our request, you shall purchase or lease, and thereafter maintain, the Computer System, COOL BINZ Software, and the Required Software. We may require you to update or upgrade your Computer System at any time during the term of the franchise agreement. There is no limit on our frequency to do so, or the cost of your obligation to maintain, upgrade and update the Computer Systems in conformance with our requirements. We may also require you to use certain internet and cloud-based services or subscriptions as may become relevant as the System and technology changes, at your sole expense.
We may require that your Computer System be programmed to automatically transmit data and reports about the operation of the COOL BINZ Business to us. We shall also have the right to, at any time without notice, electronically connect with your Computer System to monitor or retrieve data stored on the Computer System or for any other purpose we deem necessary. There are no contractual limitations on our right to independently access the information and data on your POS System, COOL BINZ Software, and Computer System.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–45)
What This Means (2025 FDD)
According to Cool Binz's 2025 Franchise Disclosure Document, the franchisee is responsible for all costs associated with maintaining, upgrading, and updating the Computer Systems. Cool Binz may require franchisees to update or upgrade their Computer Systems at any time during the franchise agreement, and there is no limit to the frequency or cost of this obligation.
This includes the responsibility for payment of all fees associated with the Required Software, Computer System, and POS System. Cool Binz, its affiliates, and third parties have no obligation to provide ongoing maintenance, repairs, upgrades, or updates to the franchisee's Computer System or Required Software.
Cool Binz may also require franchisees to use certain internet and cloud-based services or subscriptions as technology changes, at the franchisee's sole expense. While Cool Binz does not anticipate the cost of upgrades to exceed $5,000 annually, the actual cost will depend on the cost of each required upgrade without limitation. As technology advances, franchisees may be required to upgrade their hardware to meet changing software requirements as Cool Binz deems necessary.