Who is the agent for Cool Binz franchise information at the Department of Financial Protection and Innovation in California?

The 2025 Cool Binz Franchise Disclosure Document (FDD) does not explicitly state who the agent is for franchise information at the California Department of Financial Protection and Innovation (DFPI). However, it does state that Cool Binz's website has not been reviewed or approved by the California DFPI, and any complaints about the website's content may be directed to the California DFPI at their website.

While the FDD doesn't name a specific agent, it does provide contact information for the California DFPI, implying that this department handles franchise-related inquiries and complaints. This means that prospective franchisees can reach out to the DFPI directly through their website to address concerns about Cool Binz's website content.

To obtain specific information about the agent responsible for franchise matters, a prospective Cool Binz franchisee should contact the California Department of Financial Protection and Innovation directly. They can inquire about the appropriate contact person or division within the department to address franchise-related questions and concerns.