What is the stated purpose of the NORA Fee charged by Clear Pest Pros?
Clear_Pest_Pros Franchise · 2025 FDDAnswer from 2025 FDD Document
We may provide services to national and/or regional accounts that require centralized overview and support, and for purposes of responding to requests and referrals for Services through our franchise system, managing those relationships, answering calls placed to our toll-free number or a national account on-line access system. In that case, we may charge you a National or Regional Accounts Fee ("NORA Fee") of up to five percent (5%) of Gross Sales generated by the account. The purpose of this fee is to defray the cost of providing national/regional account management services to the franchise system. We do not plan to charge a fee for simple referrals where we do not directly manage the relationship with the customer, but we reserve the right to do so.
Source: Item 22 — CONTRACTS (FDD pages 67–68)
What This Means (2025 FDD)
According to Clear Pest Pros' 2025 Franchise Disclosure Document, the NORA (National or Regional Accounts) Fee is charged to defray the cost of providing national/regional account management services to the franchise system. Clear Pest Pros may provide services to national and/or regional accounts that require centralized overview and support. This includes responding to requests and referrals for services through their franchise system, managing relationships with these accounts, and answering calls placed to their toll-free number or a national account on-line access system.
The NORA Fee can be up to 5% of the gross sales generated by the account. However, Clear Pest Pros does not plan to charge a fee for simple referrals where they do not directly manage the relationship with the customer, but they reserve the right to do so in the future.
For a prospective Clear Pest Pros franchisee, this means that if they benefit from national or regional accounts managed by the franchisor, they may be required to pay a percentage of the revenue generated from those accounts to cover the costs of managing those relationships. It is important for potential franchisees to understand the extent to which they might be involved with national or regional accounts and how the NORA Fee could impact their profitability. Franchisees should inquire about the criteria for determining when a NORA Fee will be charged and the specific services covered by the fee.