Does Clear Pest Pros have the right to change the required or authorized services for franchisees?
Clear_Pest_Pros Franchise · 2025 FDDAnswer from 2025 FDD Document
TRICTIONS ON WHAT THE FRANCHISEE MAY SELL**
You must offer and provide only and all of the services that we periodically require for Clear Pest Pros franchisees in the manner that we prescribe, and you may only provide the services we have approved for Clear Pest Pros Businesses ("Services"). You may not market or perform any other services, except the Services, without our express, prior written approval. There are no limits on our right to periodically change required and/or authorized services and service categories, and we may do so at our discretion.
As described in Item 12, you may not advertise or service in any way, any customers outside the Territory, even if the area has not been awarded to another Clear Pest Pros Business or Company Store, without our prior written permission.
We will provide you with guidance regarding setting minimum and/or maximum pricing of services and hours of operation, but you will set your own pricing and schedules. You are required to hire all employees and make any other staffing decisions. You, or if you are an entity, your Managing Owner or Designated General Manager, will be required to devote your full-time best efforts to operate and maintain your Business. If established, we may provide referrals through our NORA program. Participation in this program is optional.
You are required to use our approved suppliers for uniforms and branded materials, vehicle wraps, certain supplies and equipment, and other inventory and materials that you may be required to use in operation of the Franchises Business.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 57–58)
What This Means (2025 FDD)
According to Clear Pest Pros' 2025 Franchise Disclosure Document, Clear Pest Pros has broad authority to modify the services that franchisees are required or authorized to offer. The FDD states that franchisees must offer all services that Clear Pest Pros periodically requires and may only provide services that Clear Pest Pros has approved. Clear Pest Pros retains the right to change these required and authorized services at its discretion.
This means that a Clear Pest Pros franchisee must stay compliant with any changes to service offerings mandated by the franchisor. Clear Pest Pros is not obligated to offer franchisees the right to provide new services they develop, but if these new services are offered, Clear Pest Pros may impose additional requirements such as more training, new equipment, additional fees, and the execution of additional agreements. Franchisees are required to participate in these new services if instructed by Clear Pest Pros. Clear Pest Pros can also discontinue services at their discretion, which would then require franchisees to stop offering those services as well.
For a prospective franchisee, this highlights the importance of adaptability and continuous learning. Franchisees need to be prepared to invest further in their business to meet Clear Pest Pros' evolving standards. It is also important to note that Clear Pest Pros can modify the System Standards periodically to preserve and enhance the public image and enhance the operational efficiency of all Clear Pest Pros franchisees.