What is the process for a Clear Pest Pros franchisee to request approval for an unapproved item or supplier?
Clear_Pest_Pros Franchise · 2025 FDDAnswer from 2025 FDD Document
iques, proprietary software, non-proprietary software, methodologies and sales strategies. You promise to promptly accept, implement, use, and display in the operation of your Clear Pest Pros Business, all such additions, modifications, and changes at your expense.
All products and materials must meet System Standards and specifications for representation of the Marks, and be pre-approved by us regardless of the supplier. In the event you wish to purchase an unapproved item, including inventory, and/or acquire approved items from an unapproved supplier, you must provide us a written request for approval, including a proof of the materials you wish to order and provide us with a fee to cover our expenses, which is currently $500 per request. We will notify you in writing of our approval or disapproval within ten (10) days of receipt of the materials and your written request. We have no obligation to approve any particular products, service or supplier. If you do not receive approval within ten (10) days, you should consider the materials disapproved. All products and materials must meet the quality of our current suppliers, and correctly bear the Marks. Standards and specifications are periodically modified to meet changing market conditions and are published in our Operations Manual and on our web site. You must reimburse us our reasonable costs, regardless of if we subsequently approve your request.
Use of products and materials that have not received our prior written approval and/or do not meet our
Source: Item 22 — CONTRACTS (FDD pages 67–68)
What This Means (2025 FDD)
According to Clear Pest Pros's 2025 Franchise Disclosure Document, franchisees must adhere to the System Standards for all products and materials, ensuring they meet the specifications for representing the brand's trademarks. These standards are periodically updated to adapt to changing market conditions and are accessible in the Operations Manual and on the Clear Pest Pros website.
If a Clear Pest Pros franchisee wishes to purchase an item that is not already approved, including inventory, or to acquire approved items from a supplier that is not on the approved list, they must submit a formal written request for approval. This request must include a sample or proof of the materials they intend to purchase. Additionally, the franchisee must pay a fee to cover Clear Pest Pros's expenses for reviewing the request; this fee is currently $500 per request.
Clear Pest Pros will then review the request and notify the franchisee in writing of their decision, either approving or disapproving the request, within ten days of receiving the materials and the written request. However, Clear Pest Pros is under no obligation to approve any specific product, service, or supplier. If the franchisee does not receive approval within the ten-day timeframe, the materials should be considered disapproved. Regardless of the outcome, the franchisee is responsible for reimbursing Clear Pest Pros for the reasonable costs incurred during the review process.
Using products and materials that have not been pre-approved or do not meet Clear Pest Pros's standards can lead to termination of the franchise agreement. This underscores the importance of adhering to the approved supplier and product list to maintain the quality and uniformity of the Clear Pest Pros brand and services.