Is the initial package fee for Clear Pest Pros refundable?
Clear_Pest_Pros Franchise · 2025 FDDAnswer from 2025 FDD Document
The Initial Franchise Fee and the Initial Package Fee Fee are paid to us, are non-refundable, and deemed fully earned upon payment.
You must also obtain, from us, an initial package ("Initial Package") for a fee of $38,000 (the "Initial Package Fee"), and is not refundable. The Initial Package includes a tablet, backpack sprayer, software set-up fees, consumables, branded materials, a convention allowance, as well as four (4) months of targeted digital marketing in your Territory. The Initial Package contents will vary depending on the services most requested in your area. The Convention Allowance covers the registration fee for one person to attend the first Clear Pest Pro convention that is scheduled following your successful completion of Initial Training and cannot used to offset any other expenses associated with your Business.
Source: Item 5 — INITIAL FEES (FDD pages 18–20)
What This Means (2025 FDD)
According to Clear Pest Pros's 2025 Franchise Disclosure Document, the initial package fee is non-refundable. For a standard franchise, the initial package fee is $38,000. The FDD states clearly that both the Initial Franchise Fee and the Initial Package Fee are paid to Clear Pest Pros, are non-refundable, and deemed fully earned upon payment. This policy applies to all franchisees, including those purchasing a standard franchise, conversion franchise, or expansion franchise.
This non-refundable policy means that a prospective Clear Pest Pros franchisee should be certain about their decision before paying the initial package fee. Even if the franchisee changes their mind or is unable to proceed with opening the franchise, they will not receive a refund of this fee. This is a standard practice in the franchise industry, as the franchisor incurs costs in preparing to onboard a new franchisee, such as providing training and support.
It is important to note that while the initial package fee is generally non-refundable, there may be limited circumstances where Clear Pest Pros might consider a refund or partial refund. However, these circumstances are not outlined in the FDD, and any such decision would be at the discretion of Clear Pest Pros. Therefore, prospective franchisees should carefully consider their financial situation and business plan before committing to the franchise and paying the initial package fee.
Furthermore, the FDD mentions that the Initial Package includes a tablet, backpack sprayer, software set-up fees, consumables, branded materials, a convention allowance, as well as four (4) months of targeted digital marketing in your Territory. The Initial Package contents will vary depending on the services most requested in your area. Given the non-refundable nature of the Initial Package Fee, prospective franchisees should inquire about the specifics of the Initial Package to ensure it aligns with their business needs and expectations.