Are Clear Pest Pros franchisees required to solicit reviews from all customers?

According to Clear Pest Pros's 2025 Franchise Disclosure Document, franchisees are required to solicit reviews from all customers. Clear Pest Pros uses customer surveys, interviews, and other similar initiatives to maintain high-quality standards. Franchisees must solicit reviews through business cards, leave-behind materials, or email invitations. The Brand Marketing Fund covers the costs of these programs.

This requirement ensures that Clear Pest Pros maintains a consistent brand reputation and service quality across all franchise locations. By actively soliciting reviews, franchisees contribute to a feedback loop that can help improve services and attract new customers. This also allows Clear Pest Pros to monitor customer satisfaction and address any potential issues promptly.

Franchisees should be aware that this requirement is not optional. They must incorporate review solicitation into their standard operating procedures. The use of business cards, leave-behind materials, and email invitations provides flexibility in how franchisees approach this task, allowing them to choose the methods that work best for their local market and customer base. The Brand Marketing Fund's coverage of program costs is a benefit, as it reduces the financial burden on individual franchisees for these quality control measures.