Who must the Clear Pest Pros franchisee bring their claim or dispute to initially?

According to Clear Pest Pros' 2025 Franchise Disclosure Document, a franchisee must first bring any claim or dispute they have with Clear Pest Pros, its shareholders, officers, directors, agents, and employees to the company's President. This initial step is required after providing notice as outlined in Section 15.F.4 of the Franchise Agreement.

This internal dispute resolution procedure must be exhausted before a franchisee can take their dispute to a third party, such as through arbitration or litigation. This requirement to attempt internal resolution first is designed to provide Clear Pest Pros with an opportunity to address and potentially resolve issues directly with the franchisee, before more formal and costly dispute resolution methods are employed.

This agreement to first attempt resolution of disputes internally survives the termination or expiration of the Franchise Agreement, meaning that even after the franchise relationship ends, this process must still be followed for any disputes arising from the agreement. This is a common practice in franchising, as it encourages communication and problem-solving between the parties before resorting to legal action.