Who is considered the primary individual contact for a Clear Pest Pros Business?
Clear_Pest_Pros Franchise · 2025 FDDAnswer from 2025 FDD Document
You must at all times faithfully, honestly, and diligently perform your obligations under the Franchise Agreement. Except as stated herein, you must designate at least one managing owner (the "Managing Owner") who will be our primary individual contact with your Clear Pest Pros Business and who we will approve in our sole discretion. A Managing Owner may, in our sole discretion, serve as the Managing Owner of more than one Clear Pest Pros Business that is owned by you; provided, however, that we may, in our sole discretion, require you to designate a person who will serve as the primary individual contact and on-site supervisor for this Clear Pest Pros Business (the "Designated Manager"). We must approve of the Designated Manager in writing, which we may grant in our sole discretion. The Managing Owner and, if applicable, the Designated Manager, must successfully complete our JumpStart and Initial Training Programs as described in and required by the Franchise Agreement. The Designated Manager is not required to have an ownership interest in the Clear Pest Pros Business. The Designated Manager must sign our prescribed form of confidentiality and non-compete agreement. The Managing Owner or, if applicable, the Designated Manager must continuously exert their full-time and best efforts to manage, promote and enhance the Clear Pest Pros Business, and such other Clear Pest Pros Businesses as we permit in our sole discretion. Without our prior written permission, the Managing Owner and, if applicable, the Designated Manager, must not engage in any other business or activity that conflicts with their obligations to operate your Clear Pest Pros Business on a full-time, year-round basis. In the case of multiple owners, the owner with day-to-day responsibility and authority to run the Clear Pest Pros Business and with whom we will communicate shall be identified on the signature line as the first Managing Owner.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 56–57)
What This Means (2025 FDD)
According to Clear Pest Pros's 2025 Franchise Disclosure Document, the primary individual contact is either a Managing Owner or a Designated Manager. Clear Pest Pros requires the franchisee to designate at least one Managing Owner, who they must approve. This Managing Owner will be Clear Pest Pros's main point of contact for the business. Clear Pest Pros retains the discretion to allow a Managing Owner to oversee multiple Clear Pest Pros businesses owned by the same franchisee.
However, Clear Pest Pros can also require the franchisee to appoint a Designated Manager to be the primary contact and on-site supervisor. Clear Pest Pros must also approve this Designated Manager. The Designated Manager does not need to have an ownership stake in the Clear Pest Pros business. Both the Managing Owner and the Designated Manager (if applicable) are required to complete Clear Pest Pros's JumpStart and Initial Training Programs.
Both the Managing Owner and the Designated Manager must dedicate their full-time efforts to managing, promoting, and enhancing the Clear Pest Pros business. They are also prohibited from engaging in any conflicting business activities without prior written permission from Clear Pest Pros. In cases where there are multiple owners, the owner with the most direct responsibility for the business's daily operations will be designated as the first Managing Owner and will serve as the primary contact for Clear Pest Pros.