What is the background information referenced in the Clear Pest Pros agreement?
Clear_Pest_Pros Franchise · 2025 FDDAnswer from 2025 FDD Document
We possess (and will continue to develop and acquire) certain confidential information (the "Confidential Information") relating to the development and
operation of Clear Pest Pros Businesses. The Confidential Information includes (without limitation):
- a. general operating procedures for a Clear Pest Pros Business;
- b. the proprietary Clear Pest Pros Software;
- c. personnel guidelines for hiring, training, retaining, promoting, and supporting the marketing and sales staff;
- d. the Initial Training;
- e. written marketing and advertising materials, audiotapes, videos, and programs for their utilization;
- f. knowledge of specifications and suppliers of certain equipment and supplies for the Clear Pest Pros Business;
- g. information on operating results and financial performance of Clear Pest Pros Businesses other than your own;
- h. The Operations Manual and the Clear Pest Pros owners intranet website and its contents;
- i. sales guidelines and strategies for developing business relationships in the insurance industry;
- j. The Customer Information, as defined in Section 5.B below; and
- k. Any other information we deem confidential.
-
- You acknowledge and agree that you do not acquire any interest in Confidential Information, other than the right to utilize that which is disclosed to you in operating the Clear Pest Pros Business during the term of this Agreement, and that the use or duplication of any Confidential Information in any other business would constitute an unfair method of competition. You also acknowledge and agree that the Confidential Information is proprietary, includes our trade secrets, and is disclosed to you only on the condition that you promise to, during and at all times after the term of this Agreement:
- a. not use Confidential Information in any other business or capacity;
- b. maintain the absolute confidentiality of Confidential Information;
- c. not make unauthorized copies of any portion of Confidential Information disclosed via electronic medium or in written or other tangible form;
- d. adopt and implement all reasonable procedures that we prescribe from time to time to prevent unauthorized use or disclosure of Confidential Information, including, without limitation, restrictions on disclosure to employees of the Clear Pest Pros Business and others; and
- e. immediately upon the expiration of termination of this Agreement, return and cease using in any way all Confidential Information and provide us with immediate access to all computer or other electronic or other storage media, including without limitation, hard drives, memories, CDs, floppy disks,
Source: Item 22 — CONTRACTS (FDD pages 67–68)
What This Means (2025 FDD)
According to the 2025 Clear Pest Pros Franchise Disclosure Document, the franchise agreement refers to certain confidential information that Clear Pest Pros possesses and continues to develop. This information is related to the development and operation of Clear Pest Pros businesses. It includes general operating procedures, the proprietary Clear Pest Pros software, personnel guidelines for hiring, training, and supporting staff, the initial training program, and marketing and advertising materials.
The confidential information also encompasses knowledge of equipment and supply specifications, operating results and financial performance data of other Clear Pest Pros businesses, the Operations Manual, the Clear Pest Pros owners intranet website, sales guidelines, customer information, and any other information Clear Pest Pros deems confidential. As a franchisee, you acknowledge that you only have the right to use the confidential information disclosed to you during the term of the agreement to operate your Clear Pest Pros business.
The agreement strictly prohibits using or duplicating any confidential information in any other business, as it would be considered unfair competition. Franchisees must maintain absolute confidentiality, avoid unauthorized copies, implement procedures to prevent unauthorized use or disclosure, and return all confidential information upon termination of the agreement. This includes providing access to all computer storage media containing such information.
Clear Pest Pros requires franchisees to recognize that this confidential information is valuable and constitutes proprietary rights and assets of Safer Home Services International, LLC. Franchisees must agree not to disclose this information to any third party or use it themselves, except for disclosures to attorneys, accountants, or business consultants involved in due diligence, provided they also comply with confidentiality terms. Franchisees must protect this information with the same degree of care as their own most confidential information and return or certify the destruction of all materials if they do not purchase a Clear Pest Pros business or upon request.