Before opening a Clean Your Dirty Face Business, what must a franchisee do regarding the Computer System?
Clean_Your_Dirty_Face Franchise · 2025 FDDAnswer from 2025 FDD Document
ase or lease the Operating Assets only from suppliers we designate or approve (which may include or be limited to us and/or our affiliates).
2.E. COMPUTER SYSTEM.
You agree to obtain and use the computer hardware, sales and scheduling software, pointof-sale system and/or other operating software we specify from time to time (the "Computer System"). We may modify specifications for and components of the Computer System from time to time and you agree to implement our modifications within thirty (30) days after you receive notice from us. We might periodically require you to purchase, lease, and/or license new or modified computer hardware and/or software and to obtain service and support for the Computer System. Although we cannot estimate the future costs of the Computer System or required service or support, and although these costs might not be fully amortizable over this Agreement's remaining term, you agree to incur the costs of obtaining the computer hardware and software comprising the Computer System (and any additions and modifications) and required service or support.
You must obtain and install the Computer System, and ensure that the Computer System is functioning properly, before your Business opens.
You must pay for any proprietary software or technology that we, our affiliates or thirdparty designees license to you and for other maintenance and support services that we, our affiliates or third-party designees provide during this Agreement's term. We or our affiliates may condition your license of any proprietary software, or your use of technology that we or our affiliates develop or maintain, on your signing a license agreement or similar document that we or our affiliates approve to regulate your use of, and our and your respective rights and responsibilities with respect to, such software or technology.
The Computer System may give us and our affiliates access to all information generated by the Computer System, including price maintenance and information relating to customers for your Business.
Source: Item 22 — CONTRACTS (FDD page 54)
What This Means (2025 FDD)
According to Clean Your Dirty Face's 2025 Franchise Disclosure Document, a franchisee must obtain and install the specified computer hardware, sales and scheduling software, point-of-sale system, and other operating software before opening their business. The franchisee must also ensure that the computer system is functioning correctly before opening. Clean Your Dirty Face may modify the specifications and components of the computer system, and the franchisee is obligated to implement these changes within 30 days of receiving notice.
Clean Your Dirty Face franchisees are required to purchase, lease, and/or license new or modified computer hardware and software as required, and to obtain service and support for the computer system. The FDD does not provide an estimate for the future costs of the computer system or required service and support, but the franchisee is responsible for these costs, even if they cannot be fully amortized over the agreement's remaining term.
Clean Your Dirty Face, including its affiliates, may have access to all information generated by the computer system, including price maintenance and customer information. The franchisee must sign a release with any vendor of their computer system to provide Clean Your Dirty Face with unlimited access to their data upon request. While franchisees must buy, license, use, and maintain the computer system according to Clean Your Dirty Face's standards, they are solely responsible for acquiring, operating, maintaining, and upgrading the computer system, its connectivity, and third-party interfaces. They are also responsible for any consequences resulting from improper operation, maintenance, or upgrades.