What is included in the Clean Your Dirty Face Computer System?
Clean_Your_Dirty_Face Franchise · 2025 FDDAnswer from 2025 FDD Document
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Computer System
Before your CYDF Facial Bar opens, you must obtain and use the hardware, software and other products and services we specify periodically (the "Computer System"). Currently, the Computer System is comprised of one desktop computer, a point-of-sale system and associated
hardware that meets our standards and specifications. You may purchase the components of the Computer System from any vendor of your choosing, and it may be a brand and model that you select as long as it meets our standards and specifications. The cost of the Computer System, along with high-speed internet access inside your CYDF Facial Bar, will vary depending on the additional software programs you desire and the physical layout of your CYDF Facial Bar. Due to the various configurations of the Computer System, we estimate the cost of the Computer System to range from $300 to $2,000.
In addition to the cost of the Computer System, you must pay a monthly POS System Fee for our proprietary software (currently $449 per month, subject to maximum fee of $700 per month). We may require you to pay this fee directly to our third-party vendor(s) in the future. This monthly fee includes limited maintenance and support services provided by a third-party vendor, related to the POS System.
The Computer System we designate will give us and our affiliates independent, unlimited access to all information relating to your CYDF Facial Bar generated by the Computer System, including polling, price maintenance and payroll information. There are no contractual limitations on our and our affiliates' right to access this information and data. At our request, you must sign a release with any vendor of the Computer System providing us with unlimited access to your data.
Ongoing Computer System Requirements
Over the term of your franchise, we may modify the specifications for, and components of the Computer System and you must implement our modifications within 30 days after you receive notice from us. We may also require you to purchase, lease, and/or license new or modified computer hardware and/or software and to obtain service and support for the Computer System. There are no contractual limitations on the frequency and cost of this obligation. We need not reimburse you for any of these costs. You must pay for any additional or replacement proprietary software or technology that we, our affiliates, or a third-party designee licenses to you and for other maintenance and support services that we, our affiliates or third-party designees provide during the Franchise Agreement's term. Although the future costs of the Computer System or required service or support might not be fully amortizable over the Franchise Agreement's remaining term, you must incur the costs of obtaining the computer hardware and software comprising the Computer System (or additions and modifications) and required service and support. We currently estimate the annual cost of maintenance, updating, upgrading and support for the Computer System for the term of your Franchise Agreement will be up to $500 per year.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–39)
What This Means (2025 FDD)
According to the 2025 Clean Your Dirty Face Franchise Disclosure Document, the Computer System is comprised of one desktop computer, a point-of-sale system, and associated hardware that meets Clean Your Dirty Face's standards and specifications. The franchisee can purchase the components from any vendor, choosing any brand or model that meets the specified standards.
The cost of the Computer System can range from $300 to $2,000, varying based on the additional software programs desired and the physical layout of the CYDF Facial Bar. In addition to the initial cost, franchisees must pay a monthly POS System Fee for Clean Your Dirty Face's proprietary software, which is currently $449 per month, but is subject to a maximum fee of $700 per month. This monthly fee covers limited maintenance and support services provided by a third-party vendor related to the POS System.
Clean Your Dirty Face and its affiliates will have independent, unlimited access to all information generated by the Computer System, including polling, price maintenance, and payroll data. Franchisees must sign a release with any vendor of the Computer System to provide Clean Your Dirty Face with this unlimited data access. Clean Your Dirty Face may modify the specifications and components of the Computer System over the franchise term, requiring franchisees to implement these changes within 30 days of notice. Franchisees may also be required to purchase, lease, or license new or modified hardware and software, and obtain service and support for the Computer System, with Clean Your Dirty Face not obligated to reimburse these costs. The estimated annual cost of maintenance, updates, upgrades, and support for the Computer System is up to $500 per year.